Privacy Policy

Information We Collect
We may collect and store the following personal information when you:

Fill out contact forms
Request a quote
Call or email us
Use or browse our website

Types of data collected may include:

Name
Email address
Phone number
Property address
Details about requested services
IP address and browser data (collected automatically via cookies or analytics)

How We Use Your Information
We collect and use your information to:

Respond to service enquiries and provide estimates
Schedule and complete projects
Maintain internal records and client history
Send updates, promotions, or follow-up communications (you can opt out at any time)
Improve our website’s performance and user experience

Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your information with:

Internal staff and contractors, strictly for service fulfilment
Third-party service providers (e.g., web hosting, email platforms, analytics tools) under strict confidentiality agreements
Authorities, when required to comply with legal obligations or protect our business

Data Retention
We retain customer records and communication for as long as necessary to provide services and for legitimate business, legal, or tax purposes. You may request deletion of your information at any time unless we are legally required to retain it.

Your Rights (Applicable to New York State Residents)
You may:

Request access to your personal data
Request that we update, correct, or delete your data
Withdraw consent for marketing communications

To submit a request, please email us at mike@celticpatiosandconcrete

Data Protection & Security
We take commercially reasonable steps to protect your personal information using industry-standard safeguards, including secure servers, encrypted communications, and restricted access to sensitive data.

In compliance with the New York SHIELD Act, we implement administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.

.Cookies and Website Analytics
Our website may use cookies and tracking tools (e.g., Google Analytics) to improve site functionality and monitor traffic. You may disable cookies via your browser settings, though some features may not function properly as a result.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

Policy Updates
We reserve the right to update this Privacy Policy as our practices or legal obligations evolve. Any changes will be posted on this page with a new “Effective Date.”

Celtic Patios & Concrete
Rochester, New York
📧 mike@celticpatiosandconcrete.com
📞 +1 585-993-6303